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ASAI and Domain Control
Issue 7 May 1998
5-3
Domain (Station) Control Description
Domain (station) Control allows an adjunct to receive event reports and control all
calls beginning at or coming to a specific station extension. Without these
capabilities, similar control and monitoring functions would require the adjunct to
have adjunct control of the entire call. It allows the adjunct to control only the
station extension associated with the Domain Control association instead of
allowing control of all parties (extensions) on a call.
When a call leaves the extension domain, event reports for the call over the
domain-control association cease.
Station Domain
A station domain is a valid station as specified in the dialing plan for which
capabilities in the Domain Control subset can be requested. Station domains are
limited to voice stations (including administered extensions without hardware) that
are locally connected to the ECS. It excludes, for example, the following:
■ Data extensions
■ Attendant console extensions
■ Announcement extensions
■ Off-ECS DCS/UDP extensions
■ Any group-type extensions (hunt groups, ACD split or EAS skill extensions)
■ VDNs
One station domain maps to a physical set identified by a unique primary
extension number (the number an administrator would give as a parameter in the
display station command to display station display information for the station
set). One station domain encompasses all call appearances at the physical
station set, including all primary, bridged (from other primary extensions), TEG,
and PCOL call appearances at the physical station set.
Split Domain
A split domain is a valid ACD split or EAS skill extension specified on the Hunt
Group form. Only the Agent Logout Event Report, and, starting with G3V4, the
Agent Login Event Report, are provided for this domain. Third Party Call Control
capabilities are not available for this domain.