Call Scenarios and Applications
A-40 Issue 7 March 1998
Host ECS
Event Notification Request
(CRV=78, VDN 5555)
Event Notif ACK
Feature Request-Login
Feature Request ACK
Call Offered Event
(called=5672035555, domain=VDN 5555)
Queued Event
Alerting Event
Connected Event
Drop Event
(connected=6666)
Call Ended Event
Comment
(extension 6666, user code=2345#9000)
(domain=split 3333)
(called=5672035555, connected=6666, domain=split 4444)
(called=5672035555, connected=6666)
Hold Event
(connected=6666)
Conference Event
Drop Event
(connected=9999)
9000 is login password
Call offered to VDN 5555
Call delivered to logical agent 2345
Agent places call on hold
Agent 2345 completes
Conference to logical agent 8766
Note: Physical extensions will
appear in this event report, not
Station 6666 disconnects
logical extensions.