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Issue 7 May 1998 1-1
1
ASAI and Capability Groups
Introduction
The purpose of this chapter is to present an overview of ASAI and the services it
provides.
ASAI services are divided into functional sets called capability groups. Capability
groups enable the adjunct
1
to communicate with and control the DEFINITY ECS.
2
Each capability group is defined by the set of functions within it. ASAI defines
eight capability groups in all:
1. For the purpose of this document, the term
adjunct
is defined as the application processor.
2. ASAI is not limited to a one-to-one correspondence between the ECS and an adjunct. Multiple
adjunct configurations are available and are discussed in a subsequent section. For the sake of
this introduction, however, the scope is limited to a single ECS and a single adjunct.
Call Control The capabilities in this group enable the adjunct to place,
monitor, and control any party on a single call as it moves
through the ECS.
Domain
(Station/ACD
Split) Control
The station capabilities in this group enable the adjunct to
place, monitor, and control all the calls at a specific station
domain.
The split capability group enables the adjunct to receive
reports as to the status of agents on an ACD split. The
DEFINITY ECS provides the Login and Logout Event
reports.
Notification This capability group lets the adjunct request and cancel
event reporting on certain calls.