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Call Scenarios and Applications
A-56 Issue 7 March 1998
6. VDN in Coverage Path Interactions
Incoming Call Routed to a Station that has a VDN
in the Coverage Path
This scenario shows the call flow for an incoming non-ISDN call that gets routed
to extension 1234 via the adjunct routing command. Extension 1234 does not
answer the call and the call covers to extension 9876. Extension 9876 does not
answer the call and the third coverage point is VDN 3634 (see Figure A-14).
VDN 8905 has Event Notification active over CRV 96. Extensions 1234 and 9876
have Domain Control active over CRV 80 and 95, respectively.
The ASAI messages generated by the adjunct routing command are also
shown.
Figure A-14. Call Flow for an Agent who has a VDN in the Coverage Path
Stations
DEFINITY ECS
Vector R
1. Adjunct Routing
VDN 8905
Incoming Call
call_id=48
x1234
x9876
2. Wait 4 Seconds
3. Adjunct Routing
4. Wait 4 Seconds
5. Busy
Vector U
1. Collect 1 Digit After
Announcement 123
2. Route to 6301 if
Digits Equal 0
3. Route to 4600
VDN 3634