Filter
Top Products
Call Scenarios and Applications
A-64 Issue 7 March 1998
Call Sequence 1:
Host A Host B Comment
Call Offered
(called=VDN1, domain=VDN1,
trunk group=AAA)
Alert Event
(connected=VRU Port 1,
domain=split VRU Split 1)
Connect Event
(connected=VRU Port 1,
domain=split VRU Split 1)
Hold Event
(connected=VRU Port 1)
3PMake Call Request
(UUI=info1, called=VDN2)
Call Transferred Event
Queued Event
(called=VDN2, domain=ACD Split A)
Call Offered
(called=VDN3, calling,
domain=VDN4, LAI info)
Queued Event
(called=VDN3, domain=ACD split 3)
Connect Event
(called=VDN3)
Alert Event
(called=VDN3, connected=agentB,
domain=splitB, UUI=info1)
Connected Event
(called=VDN3, connected=agentB)
Drop Event
(connected=agentB)
Call Ended EventCall Ended Event
Incoming call to ECS A
Call delivered to VRU
Call connected to VRU
VRU places call on hold
VRU requests New Call to
do transfer to VDN2
VRU transfers call to VDN2
Call intraflows to ECS B
(VDN3 is the LAI VDN; VDN4
is the VDN for accepted calls)
Call connects to announcement:
answer supervision reported on trunk
Agent B disconnects