Lucent Technologies 555-230-220 Life Jacket User Manual


 
ASAI Release History
Issue 7 March 1998
C-5
NOTE:
ASAI does not support Russian Intrusion, Russia MF Shuttle
Signaling, and Re-ring.
Expansion of Agent Capabilities
Up to 20 skills can be assigned to agents. As a result, ASAI has been
enhanced to support 600 active split domain controls on Release 5r.
Although not directly related to this new expansion feature, up to 300 active
notification associations (split/VDN)can be supported in a Release 5i/s and
10,000 in a Release 5r.
27-Character Display
The ASAI-Accessed Integrated Directory query has been modified to return
up to 27 characters for names when extensions are retrieved from the
ECS’s Integrated Directory. Link version 3 must be negotiated between the
ECS and the adjunct in order for this enhancement to work (otherwise, a
maximum of 15-characters are passed).
Release 5 Feature Interactions
World Class Basic Rate Interface (BRI)
Call Classification After Answer Supervision
G3V4 Release Notes
The following enhancements were included in CallVisor ASAI G3V4:
Send DTMF Signals
This feature is an ASAI-accessed service that, when invoked by a client
application, causes the DEFINITY system to send a DTMF sequence on behalf of
one party on an active call. The digit sequence to be transmitted is contained in
the ASAI service message.
The DTMF tones can be heard by any endpoint connected to the sending talk
path. Through such a tone sequence, an adjunct can interact with far-end
applications such as automated bank tellers, automated attendants, voice mail
systems, various databases, and paging services. An application could provide
certain convenience features such as automated entry of passwords or
service-access sequences.