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Event Reporting and U-Abort Capabilities
Issue 7 May 1998
3-21
Call Offered to Domain Event Report
The Call Offered to Domain Event Report is generated when a call enters a
domain (VDN or ACD Split) for which event reporting has been requested by the
adjunct. This event only applies to event notification associations.
Call Offered to a VDN Domain
The event is sent when a call enters a VDN domain that has notification
active. From this point onward, call events for the call are reported.
If a call passes through several VDNs with notification active, then a Call
Offered to Domain Event Report is generated for each such VDN over their
respective monitoring association.
For G3V3 and later, a maximum of three notification associations can get
events for a call. All associations receive the same events and event
contents for calls entering the domain when the notifications are active.
Call Offered to an ACD Split Domain
This event report is generated when a call enters an ACD split domain for
which event reporting has been requested by the adjunct.
This report is sent even if the ACD split is in night service or has call
forwarding active.
If a call passes through several ACD split domains with notification active,
then a Call Offered to Domain Event Report is generated for each such
ACD split domain over their respective monitoring associations.
Call Offered to Domain Report Items
The following is a list of items provided with this report:
calling party number/billing number (CPN/BN)
■ For incoming call over PRI facilities — “calling number” from the ISDN
SETUP message
7
.
■ For incoming calls over non-PRI facilities, the calling party number is
generally not provided. In this case, the Trunk Group number is provided
instead.
■ For calls originated at a bridged call appearance — the principal’s
extension
7. See ‘‘Event Reports’’ Section in Chapter 12, ‘‘ASAI and Feature Interactions.’’