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ASAI and Supported Applications
Issue 7 May 1998
2-15
3. The application uses the dialed, calling party, and alerting station numbers
to search and automatically display on the message desk data terminal the
messages left by the originally called party for the caller. The called party
has used electronic mail to generate and send to the message desk
application the messages that should be provided to callers by the
message desk attendant.
4
If no message is provided, a standard message
is given to the caller.
4. Messages left at the message desk are sent via electronic mail to the
originally called person with the calling party number automatically added
to the electronic mail message. In addition, the application uses the Set
Value capability to turn on the message waiting lamp at the voice set.
5. After the user has read the messages left at the message desk, the
application uses the Set Value capability to turn off the message waiting
lamp at the voice set.
6. If the application also provides voice mailboxes, the application can allow
the user to listen to voice mail messages by using the Third Party Auto Dial
capability to set up a call between the user and the user’s mailbox. The
user then uses the data terminal to listen, delete, forward, annotate, skip,
and save the voice mail messages.
7. The user can also request to make a call based on the telephone number
or calling party name provided in the message center electronic mail
message. The application uses the Third Party Auto Dial capability to
originate the call while the user continues reading his or her messages.
4. The user might provide one standard message to all callers (for example, busy in a meeting all
day) or different messages to different callers based on the calling party number (for example,
off-ECS calls receive: busy in a meeting; on-ECS calls receive: busy in a meeting with John Doe
until 5:00 p.m.).