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Glossary
GL-12 Issue 7 May 1998
R
R2-MFC
A multifrequency-compelled signal used primarily in national and international voice-switched
networks as a robust and flexible signalling scheme.
Receiving Endpoint
For the Send DTMF Digits feature, an endpoint that can listen to DTMF signals on behalf of a
sender. A receiving endpoint’s listen path is connected to the sender’s talk path. Also called
‘‘receiver.”
Redirection on No Answer
A feature that redirects an unanswered, ringing, ACD split call back to the split after making the
agent unavailable and notifying the Call Center manager.
REGister Message
The ISDN message type used to initiate the ASAI Set Value and Value Query capabilities.
RELease COMplete Message
The ISDN message type used to complete the ASAI Set Value and Value Query capabilities.
Reorder Tone
A fast-busy tone repeated 120 times a minute, indicating that at least one of the facilities required
for a call, such as a trunk or a digit transmitter, was not available when the call was placed.
Ringback Tone
The audible signal heard at a calling telephone to indicate that the called party is being rung. In
some contexts, ringback tone does not mean that the called party is receiving an audible signal.
RONA
Redirection on No Answer
ROSE
Remote Operations Service Element. A CCITT and ISO standard that defines a notation and
services that support interactions between the various entities that make up a distributed
application.
S
SIT
Special Information Tone
Selective Listening
A feature that allows an adjunct to disconnect a party (endpoint) from listening to other parties on
an active call. A disconnected party can also be reconnected to the active call.
Send DTMF Signals
A feature that allows the DEFINITY ECS to generate DTMF tones on a talk path when requested to
do so by the adjunct application.
Sending Endpoint
For the Send DTMF Digits feature, an endpoint on whose behalf the DTMF signals are sent. Also
called “sender.”