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Call Scenarios and Applications
A-50 Issue 7 March 1998
(event notif assoc)
event notif assoc)
Host ECS
Call Offered to VDN 7001
(event notif assoc)
Alert Event
Alert Event
Connect Event
Connect Event
Comment
(connected=9876, cause=in queue, event notif assoc)
Call Offered to VDN 7001
Queued Event
(connected=9876, domain=split 1234, cause=in-queue,
Route End
(domain=1234, event notif assoc)
domain control assoc)
Drop Event
Route Request
Connect Event
Queued in Conversant Split 1234
Alert at VRU port extension 9876
VRU drops off call
Route to Split 3456
Call delivered to agent 4534
Agent disconnects
Alert Event
(connected=9876, event notif assoc)
(connected=9876, domain control assoc)
(domain control assoc)
Drop Event
(event notif assoc)
Route Select
(called=3456)
Queued Event
(event notif assoc, domain=split 3456)
(connected=4534, domain=split 3456,
Call Ended Event
(event notif assoc)
Drop Event
(event notif assoc)