Filter
Top Products
Event Reporting and U-Abort Capabilities
Issue 7 May 1998
3-51
Reorder/Denial Event Report
The Reorder/Denial Event Report is generated:
■ When a call is trying to terminate to an on-ECS destination but the
destination specified is inconsistent with the dial plan, has failed the “class
of restriction” check, or inter-digit timeout has occurred
■ When a call encounters a step in vector processing that causes the denial
treatment to be applied to the originator
■ When a direct-agent call is placed to a destination agent who is not a
member of the specified split
■ In a non-EAS environment, when a direct-agent call is placed to a
destination agent who is not logged in
■ In an EAS environment, when a direct-agent call is placed to a logical
agent ID that does not have a coverage path and is not logged in
■ When a call is attempted to an off-ECS destination with the priority calling
flag turned on.
Reorder/Denial Report Items
The following is a list of items provided with this report:
called party number
If the destination is inconsistent with the dial plan, the default extension value is
sent (*****).
call_id
This ECS-assigned call identifier is used to associate event reports to calls and
identify a call the adjunct wants to control. The call identifier is unique within the
ECS.
cause
Contains the reason for the reorder and/or denial
For this event report, any and all standard ISDN/PRI cause values are valid and
are passed intact from the network to the adjunct. However, the following cause
values are also explicitly sent from the ECS:
■ Call rejected (CS0/21)
■ Invalid number (CS0/28)
■ Outgoing calls barred (CS0/52)