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ASAI and Call Control
Issue 7 May 1998
4-37
Once set up, this call may be controlled either by the station user or by the
adjunct. The adjunct must use the same association as that specified in the “Third
Party Make Call” request when requesting any Third Party Call Control
capabilities.
Negative Acknowledgments of a
Supervisor-Assist Call
A Supervisor-Assist Third Party Make Call Request is denied (NAK/Return Error
component) if:
■ split_param is not present (CS0/96)
■ split_param does not contain a hunt group extension (CS0/100)
■ split_param contains an invalid hunt group extension (CS0/28)
■ Originating address is not a station extension (CS0/28)
■ Destination address is not a station extension (CS0/28)
■ Agent not logged in (CS3/15)
■ Other internal resources are unavailable (CS3/40)
■ Invalid Information Element contents (CS0/100) (Either the UUI IE was
longer than 32 bytes or the header was missing.)
■ Service or option not subscribed/provisioned (CS0/50)
■ The request specifies that the call is to be Switch-Classified or direct-agent
as well as supervisor-assist. (CS3/80)
■ Answering Machine Detection is requested (CS0/80)
Parameters and Call Types
To conclude this section, the following tables summarize the call parameters
allowed for each of the Third Party Make Call types described above. The first
table defines five kinds of calls in terms of the allowable call parameters. The
second table specifies the valid originators and destinations for a given call
parameter.