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Call Scenarios and Applications
A-32 Issue 7 March 1998
Figure A-4. Call Flow for Incoming Call to Lookahead Interflow Vector
ECS A
VDN 5008
Incoming Call
call_id=74
x4909
ACD Split
3999
Vector L
1. Queue to Main
Split 3999
2. Wait 30 Secs
3. Route to 1111
4. Goto Step 2
ECS B
x1567
ACD Split
1444
VDN 1111
Vector I
1. Goto Step 3 if
Agents Available <= 0
2. Route to 1222
3. Busy
4. Stop
ISDN-PRI
VDN 1222
Vector N
1. Queue to Main
Split 1444
2. Wait 30 Secs
3. Announcement
4. Goto Step 2
call_id=02
call_id=64