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Call Scenarios and Applications
A-72 Issue 7 March 1998
12. ASAI Messaging Scenarios — VDN
Return Destination
This is a scenario where a call to a vector is routed using Adjunct Routing to an
external destination. The host then drops the external destination and the call is
delivered to the Return Destination for further vector processing. The scenario
assumes that the call is being monitored by the ASAI host and that the Return
Destination is VDN 77777.
Host ECS
Offered Event
Route Select
Route End
Comment
(digit collection option)
Incoming call to VDN 7777
Route Request
Call Ended Event
Alert Event
Connect Event
Drop Event
Queued Event
ECS requests route
Host routes to external number
Entered digits instruct host to
drop called party
Host must take control of
call to drop called party
ECS returns call to VDN 7777
Vector processing queues call
Call delivered to agent
Trunk Seized
Entered Digits Event
(digits=#)
Take Control
Take Control ACK
3P Drop
(on take control assoc)
3P Drop ACK
Drop Event
(on VDN monitor assoc)