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Call Scenarios and Applications
A-30 Issue 7 March 1998
(ECS B)(ECS A)
Host
ECS A ECS B
Host
Event Notif Request
(VDN=5678, CRV=98)
Event Notif ACK
Call offered to VDN 5678 event
Queued Event
Alerting Event
Connected Event
Hold Event
Transfer Event
Drop Event
Call Ended Event
Incoming call
Agent places call on hold
Domain Control Request
(extension 1567, CRV=45)
Alerting Event
Connected Event
Drop Event
Drop Event
Agent calls x1567 on ECS B
Agent transfers call
Caller connected to x1567 on ECS B
Caller disconnects
(call alerts station 1567)
(trunk disconnects)
(agent drops)