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6-14 STRATA CS ADMINISTRATOR MANUAL
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
Creating a password
Enter a numeric Password used to access the user’s voice mail, options, and to
start the Strata CS Client. The minimum password length for your system is
specified in the General tab of the System Settings dialog box. The password can
be changed either on this tab or in the Client.
Retype the new password in the
Confirmation field.
Setting up a personal operator
By default, Strata CS dials the Operator user’s extension whenever a caller
presses 0 while listening to a user's greeting or leaving a message. To transfer
calls to another user instead (for example, a departmental operator, personal
assistant, or other auto attendant), select the user from the
Operator drop-down
list on the General tab. For more information about operators, see “The Admin
and Operator users” on page 6-4. A personal operator can be also be set in the
Strata CS Client.
Choosing a language for telephone prompts
On the General tab, in the Telephone prompts drop-down list, select the
language that you want to be used. When the user logs in or is identified on the
telephone, Strata CS automatically switches to this language for all subsequent
system prompts for that user. The language can be also be set in the Strata CS
Client. This setting does not affect the prompts that callers hear.
Editing a user’s Client settings
A user’s Contacts, Greetings, Routing list settings, and Call rules can only be
viewed or changed in the Strata CS Client.
To edit these settings from the Administrator, click
Edit All Client Settings from
any tab. The Client starts, automatically logged in to the user’s account without
your having to enter the user’s password. For privacy reasons, the Call Monitor
and Voice Messages views are hidden. Using the Client you can view and edit any
of the user’s custom settings.
The Client must be installed on the same computer as the Administrator for you
to use this feature.