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APPENDIX A. STRATA CS CONFIGURATION SETTINGS A-7
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
Strata CS Workstation applications registry settings _________
All supported Strata CS workstation registry settings are found (or can be created)
under the registry keys presented in this section. The workstation application
settings are divided into those that apply to the current user (following section)
and those set for the local machine (beginning on page A-9).
TruncateRecordings
DWORD value specifying whether or not Strata CS should truncate extra
silence at the end of voice message recordings.
Default is 1, specifying that silence is truncated. A value of 0 specifies
that extra silence is not truncated.
UnknownCallerName
STRING value specifying the name to display in the call log when the
actual caller name is unknown.
Default is
“Unknown”
.
UserVoxPath
STRING value specifying the path for local user voice prompts. Path
string must end in a backslash.
Default is set during installation.
WaitLoopCurrentTimeout
DWORD value specifying the number of milliseconds to wait for loop
current before dialing an outside number. Set this to zero to skip loop
current checks when making outbound calls.
Default is
1400
milliseconds.
WrapupTime
DWORD value specifying the number of milliseconds (for an ACD
workgroup) between when an agent hangs up a call and when the caller
waiting the longest is notified that the agent became available.
Default is
4000
milliseconds.
..\Server\Settings\