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CHAPTER 10
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
CHAPTER 10
USING ACCOUNT CODES
CHAPTER CONTENTS
About account codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
Setting up account codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3
How users enter account codes . . . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Viewing account codes in the Call Log. . . . . . . . . . . . . . . . . . . . . 10-8
Generating account code reports . . . . . . . . . . . . . . . . . . . . . . . . . 10-8