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8-32 STRATA CS ADMINISTRATOR MANUAL
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
5. If a call is placed during hours defined by the Weekdays schedule, use
the least expensive carrier. The PIC code
10-10-321
is added to the
dialed digits before the number is passed to the
T1 line dialing service.
6. This rule will be used when the call is not placed during Weekday hours.
The rule uses the same target dialing service as rule 5, but it doesn’t
append the PIC code.
7. This rule has a different target dialing service than the previous two. If
all of the
T1 line dialing service trunks are busy, this rule routes the call
to the All trunks dialing service.
8. If the dialed digits match this rule, no more routing rules will be
processed. With the stop rule in place, if no trunks are available from the
previous rules, the routing service stops the processing of the call and
plays a system prompt to the user saying that no lines are available.
Without such a stop rule, the routing service would search every routing
rule in the list.
9. All other numbers are passed to the
T1 line dialing service unchanged.
Processing phone numbers received from the Client
The Client automatically reformats most phone numbers using the area code and
country code settings of the service being used. This means, for example, that
even if the user types a number as 3540600 in the Client’s Place Call To dialog
box, the number would reach a routing service as (617)3540600. Phone numbers
dialed from a telephone, on the other hand, reach the routing service exactly as
dialed.
When the Client sends a number to a routing service, it also specifies whether or
not the number must be used exactly as dialed (see Strata CS Client User Guide
for information about entering a phone number by using a dialing service). If this
information indicates that the number can be altered, area code and country code
information is stripped from the number before the routing service processes it.
Putting local numbers from the Client and the telephone into the same seven-digit
form allows you to use the same routing rules for local phone numbers from both
sources.