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6-26 STRATA CS ADMINISTRATOR MANUAL
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
n See “Forwarding calls over Centrex/PBX trunks” on page 6-27 for an
explanation of the
Attempt Centrex/PBX Transfer field.
Note:
When you forward calls to a mobile phone, make sure that you
check Prompt recipient to accept or decline call. See “Mobile phone
issues with forwarded calls” on page 6-27.
3. Under When forwarding calls to an external number, choose any of
the following:
n Call number for __ seconds. Determines for how long a call rings
at the forwarded phone before proceeding to the next step on the
user’s routing list (usually voice mail). If the option
Prompt
recipient for password
or Prompt recipient to accept or decline
call
is checked (described below), you must allow at least 30
seconds. Otherwise the call might be sent to voice mail before the
user finishes listening and responding to the prompts.
n Prompt recipient for password. If checked, the person who picks up
the phone hears, “Call for <the user’s voice title>. Please connect
me.” To be connected to the caller, the user must enter a valid Strata
CS password. Choosing this option ensures that only users can
receive their forwarded calls.
This option is used only when calls are forwarded to an external
number and the user has a voice title recorded. See “Recording the
new user’s voice title and greeting” on page 6-41.
n Prompt recipient to accept or decline call. If checked, when the
user picks up the phone, Strata CS announces the caller (“Call from”)
and intended recipient (“Call for”) and offers the option to accept or
decline the call. Declined calls proceed to the next step in the user’s
routing list, usually voice mail.
This option is used only when forwarding calls to an external
number. When forwarding to an internal extension, the user’s call
screening settings are used. See “The Call Handling tab” on
page 6-24.
4. Select
Ignore call rules and use Standard routing list if you want to
sends all of the user’s incoming calls to the forwarded phone. This
setting disables the user’s call rules and uses the Standard routing list for
all calls. See Strata CS Client User Guide for an explanation of routing
lists and call rules.
Leaving this field unchecked keeps the user’s active routing list and call
rules in effect, which means that some calls might ring elsewhere than
the forwarded phone.
5. Click
OK.