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11-20 STRATA CS ADMINISTRATOR MANUAL
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
Using the Maintenance Log view
The Maintenance Log view displays tracked actions and presents details about
each action. Information contained in the log is stored in the database. To view
the Maintenance Log, click its button in the view bar.
The Maintenance Log tracks the following actions:
n Restarting a device
n Starting the Server
n Stopping the Server
n Scheduling a Server shutdown
n Changing a user’s password
n Changing a queue’s password
n Logging on to the Administrator or Device Monitor
n Logging out of the Administrator or Device Monitor
n Enabling or disabling a device
The following columns appear in the Maintenance Log view:
n Action taken
n Item that was acted upon (if applicable)
n Date and time of the action
n Name of the user who was logged on when the change was made
n Name of the computer from which the change was made
Reporting problems____________________________________
Use the Problem Report Wizard to report any problems you experience with your
Strata CS system to your provider. Your provider has the expertise to debug,
correct, and expand your Strata CS system, as well as access to Toshiba Technical
Support resources for further assistance.
The Problem Report Wizard asks you to describe the frequency, patterns, and
circumstances of the problem you are reporting. Based on the information you
supply, the Problem Report Wizard isolates exactly when and where the problem
occurred and automatically collects the appropriate Strata CS log files and other
information from your computer. By assembling all the relevant information, the
Wizard helps your technical support representative quickly identify the problem
and begin to solve it.
Note:
For information about known issues and workarounds for currently