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INDEX-7
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
creating, 2-10
file formats, 2-10
voice file formats, 2-10
VOX files, 2-10
WAV files, 2-10
recordings to new file format, converting audio, 2-10
registry keys
tones for disconnect detection
, A-12
tones for fax detection, A-12
registry settings
changing in Windows NT/2000
, 4-3
requirement, Call Center Agent license, 3-2
requirement, Client license, 3-2
requirement, IP port license, 3-2
requirement, Server license, 3-2
requirement, Station license, 3-2
requirement, Trunk license, 3-2
restricted numbers for outbound calls, setting, 8-26
right-click menus, using, 2-6
ringbacks, setting default access codes for, 8-9
rings, setting number of, 4-3
Robbed Bit T1
adding a digital
, 5-13
signaling
configuring
, 5-13
template for, 5-15
roles
users
, 6-4
routing calls
directly to auto attendants
, 9-2
directly to users, 9-2
to call centers, 9-2
to fax machine, 9-2
to IVT Plug-in, 9-2
routing services
adding
, 8-33
defining patterns, 8-38
adding new routing variables, 8-38
defined, 8-3
defining a new number for a routing rule, 8-40
defining stop rules, 8-37
using for least cost routing, 8-31
using for long-distance calls over an IP
gateway
, 8-30
routing variables
adding new
, 8-38
example, 8-38
routing, fax, 5-7
S
SDMF, changing display phone format to, 6-43
Server license requirement, 3-2
service, Internet-to-Centrex/PBX Extension
dialing
, 13-13
service, Internet-to-Phone Number dialing, 13-15
services view, Dialing, 2-4
settings
access code for dial-by-name directory
, 4-12
audio outpub over your computer speakers, 2-11
audio output
over the phone
, 2-11
business hours, 4-6
changing Windows NT/2000 registry settings, 4-3
confirmation menu before voice mail, 4-18
database space, 4-10
dialing service permissions, 8-26
example, 8-27
dialing timeouts, 4-12
disk space, 4-11
e-mail synchronization, Microsoft Exchange
Server
, 4-18
emergency calls, 4-14
generating tones, 4-4
in the status bar, 2-11
permissions, dialing services, 8-26
recipient of Windows Event Log Notifications, 4-4
view currently installed licenses, 3-2
viewing database and disk usage, 4-10
workgroup extension, 7-4
shortcut menu, 2-6