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GLOSS-9
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
Contact Manager Assistant Strata CS program that automatically displays
screen-pops with contact information when a contact from another contact manager calls.
Requires the Strata CS TAPI Service Provider.
See Also: contact manager (p. G-8), TAPI Service Provider (p. G-24)
Contact Voice Title An audio recording of a Strata CS contact’s name. When call
screening is enabled, this recording announces incoming calls from the contact.
Default Phone Number For a contact that has many phone numbers, the phone
number most frequently dialed to reach the contact. With speed dial, the default number is
dialed automatically.
See also: speed dial (p. G-23)
Device Monitor An application on the Strata CS Server and a view in the Strata CS
Administrator that displays the current status of all stations and trunks in the Strata CS
system.
See also: Administrator (Strata CS program) (p. G-2), station (p. G-23), trunk (p. G-26)
Dial-by-name directory A Strata CS feature that gives callers the ability to search
for a user by entering the first few letters of the user’s first or last name using their
telephone keypads.
Dial Plan The setting that defines how to dial local, long-distance, and international
phone numbers in a particular country or area.
Dial Tone The sound that callers hear after picking up a telephone indicating that they
can dial a number. Dial tone is provided by the local telephone company or PBX.
See also: private branch exchange (PBX) (p. G-20)
Dialed Number Identification Service (DNIS) Also called: DNIS
A feature of 800 and 900 telephone lines that provides the number that was dialed to the
receiving telephony system. This enables the receiving system to accurately route the call,
and allows for many 800 or 900 numbers to be routed through a single telephony system.
See also: T-1 (p. G-24)
Dialing Exception The rule defined by the Strata CS administrator that tells Strata
CS when it should dial the area code of a phone number, and when it should dial the number
as a local call. Strata CS invokes these rules whenever it dials a number automatically, such
as when a user places a call to a contact or returns a call from a voice mail message.
Dialing service Mechanism for routing outbound calls to the trunk type appropriate
for that call. For example, routing phone calls to a normal telephone service trunk, Internet
calls to an Internet trunk, and Centrex calls to a Centrex trunk. By default Strata CS comes
with one dialing service, Phone Number, that routes all calls to your telephone trunks.
When placing a call, users select the dialing service to use by dialing the access code for
that service before dialing the number, for example 9 to place an external call.