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CHAPTER 6. MANAGING USERS AND STATIONS 6-25
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
Setting up call forwarding
Call forwarding directs the user’s incoming calls to ring at another phone, either
another extension or an external number.
A change to call forwarding automatically updates the
Where I Am location in all
the user’s routing lists. The
Where I Am location is normally the first entry in a
routing list. When call forwarding is turned on, a routing list rings the forwarding
phone number instead of the user’s default station. Call forwarding options can
also be set in the Strata CS Client. For more information about routing lists, see
Strata CS Client User Guide.
Note:
The call forwarding settings in this dialog box may be overridden if a user
changes the active settings directly or applies a personal status with different call
forwarding preferences. However, neither of these actions changes the settings in
this dialog box. For more information about personal status and the active settings,
see Strata CS Client User Guide.
To turn on call forwarding
1. From the Call Handling tab of the User dialog box, click
Call
Forwarding
. The Call Forwarding dialog box opens.
2. Check
Forward Calls (change “where I am”) and select one of the
following from the list of locations:
n To forward calls to another extension, select to another extension
in the list of locations and then select the extension from the
drop-down list.
n To forward calls to an external phone number, Internet address or
other destination, select the appropriate category in the left pane, and
then enter the dialing service in the
Call using field and number in
the
Number field.