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CHAPTER 8. MANAGING OUTBOUND CALLS 8-17
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
Adding an Internet-to-Centrex/PBX Extension service________
You use an Internet-to-Centrex/PBX Extension service to dial any number such
as an extension or 411, or # to log in to Strata CS from the remote Server’s dial
tone. You can also use an Internet-to-Centrex/PBX Extension service to dial
Centrex or PBX extensions or other custom numbers from a remote Strata CS
Server. For complete information on setting up Strata CS for IP telephony, see
Chapter 13, “Configuring Internet Telephony Support.”
1. Choose
Dialing Services > New Dialing Service >
Internet-to-Centrex/PBX Extension Service.
2. On the General tab, enter the following basic information about the
dialing service:
n Name, access code. Choose a name and access code that will make
it easy for the users to select this dialing service when placing a call.
See “Tips on access codes and names for services” on page 8-7.
n Enabled. To make this dialing service available to users, leave
Enabled checked. Clearing the checkbox disables the dialing service
so that users cannot select it. Disabling can be useful if you want to
click OK before you are finished defining the dialing service, or later
if you want to change or troubleshoot the dialing service.
n Hidden. To hide this dialing service in the Client, check Hidden.
This setting is typically enabled to hide dialing services that you use
for testing purposes or only want to make available to users through
a Routing service (see “Routing services” on page 8-29). A hidden
service is still accessible to Strata CS users.