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CHAPTER 11. MONITORING & BACKING UP 11-25
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
problem involved a specific call or message, and then copy and paste
the call record from the Call Log on the Server.
4. Check
This report includes a Problem Report Package from the
Strata CS Client
.
The Wizard automatically browses the Packages folder on the Server so
that you can select the .CAB file that was produced on the user’s
computer. The Wizard then includes that file in the problem report
package it creates on the Server.
If the Packages folder is not found, or the file was saved to another
location, click
Browse to select the .CAB file that was produced on the
user’s computer.