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STRATA CS ADMINISTRATOR MANUAL
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
Restarting stations or trunks............................................................ 11-6
Starting a new Server log................................................................ 11-7
Using the Call Log ..............................................................................11-7
Displaying a specific number of Call Log entries ..........................11-10
Exporting the Call Log...................................................................11-11
Monitoring database and disk usage................................................11-11
Backing up Strata CS .......................................................................11-11
Restoring Strata CS data ..............................................................11-12
Shutting down the Strata CS Server .............................................11-14
Moving a Strata CS Server to another machine ...........................11-14
Viewing the Windows Event Log ......................................................11-14
Strata CS-related Windows Event Log messages........................11-15
T1 alarms.......................................................................................11-19
Using the Maintenance Log view......................................................11-20
Reporting problems ..........................................................................11-20
The problem report package.........................................................11-21
Using the Problem Report Wizard.................................................11-22
Reporting Strata CS Server problems ..........................................11-23
Reporting workstation application problems .................................11-24
Reporting distributed problems .....................................................11-24
Chapter 12. System Prompts
About system prompts........................................................................12-2
The System Prompts view..................................................................12-2
Controlling the prompt display.........................................................12-3
Managing system prompts..................................................................12-3
Recording system prompts.................................................................12-5
Recording system prompts professionally ......................................12-6
Recording over system prompts yourself........................................ 12-8
Testing system prompts ................................................................12-10
Localizing the telephone commands ................................................12-12
Chapter 13. Configuring Internet Telephony Support
About IP telephony and Strata CS......................................................13-2
Internet telephony requirements ..................................................... 13-2
Placing calls to H.323 terminals such as NetMeeting.........................13-2
Placing calls to Net Meeting from the Strata CS Client .................. 13-3
Placing calls to Net Meeting from a Strata CS phone.....................13-3
Calling Strata CS from H.323 terminals such as Net Meeting........13-4
Using Windows 2000 Phone Dialer as an H.323 terminal.............. 13-6
Enhancing a Web page with a “Call Us!” button.................................13-6
Connecting two Servers using IP Gateways.......................................13-7