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4-18 STRATA CS ADMINISTRATOR MANUAL
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
Select Present a confirmation menu before transferring if you want callers to
confirm their choices before they are transferred to the extension that matched the
names they entered. For example, a caller would hear, “For Cecilia St. John, press
1. To try again, press *.”
Presenting a confirmation menu before voice mail
Check Present a confirmation menu before voice mail so that callers hear the
message “To leave a message press 1, or press * to return to the menu” after they
hear a user's voice mail greeting. If unchecked (the default), callers go directly to
voice mail.
Setting up Microsoft Exchange synchronization
If your organization is using Microsoft Exchange Server for e-mail, you can
choose this option to synchronize Strata CS voice mail messages with the
corresponding e-mail notifications in Exchange on a per-user basis.
Synchronization behavior depends on whether e-mail notifications have voice
attachments or not, as follows:
n If a voice message is attached to an e-mail notification, the following
occurs:
n Moving a voice message from the Inbox folder to the Deleted folder
(or the reverse) in either system moves the voice message on the
other system as well. For example, messages deleted from the Strata
CS Inbox are deleted from the Exchange Inbox as well.
n A voice message in Strata CS is deleted permanently when the
associated e-mail notification in Exchange is deleted or is moved to
any folder other than the Inbox or Deleted folder in Exchange.
n An e-mail notification in Exchange is deleted permanently when the
associated voice message is deleted permanently in Strata CS.
n If the voice message is not attached to an e-mail notification, the
following occurs:
n An e-mail notification in Exchange is deleted permanently when the
associated Strata CS voice message is deleted, either via the Client or
telephone commands.
n Deleting an e-mail notification in Exchange has no effect on the
voice message in Strata CS. Voice messages therefore cannot be
deleted in Strata CS before a user has the opportunity to listen to
them.