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8-10 STRATA CS ADMINISTRATOR MANUAL
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
Adding a Phone Number dialing service ___________________
A Phone Number dialing service allows users to dial standard telephone numbers
over analog and digital trunks.
1. Choose
Dialing Services > New Dialing Service > Phone Number
Service
.
2. On the General tab, enter the following basic information about the
dialing service:
n Name. Access code. Choose a name and access code that will make
it easy for users to select this dialing service when placing a call. See
“Tips on access codes and names for services” on page 8-7.
n Enabled. To make this dialing service available to users, leave
Enabled checked. Clearing the check box disables the dialing service
so that users cannot select it. Disabling can be useful if you want to
click
OK before you are finished defining the dialing service, or later
if you want to change or troubleshoot the dialing service.
n Hidden. To hide this dialing service in the Client, check Hidden.
This setting is typically enabled to hide dialing services that you use
for testing purposes or only want to make available to users through
a Routing service (see “Routing services” on page 8-29). A hidden
service is still accessible to Telephone users.
n Collect all digits before dialing on trunk. Check this box to have
Strata CS play a dial tone, collect digits, and then dial those digits
after the user has finished. Uncheck it to have Strata CS send digits