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CHAPTER 4. DEFINING SYSTEM SETTINGS 4-9
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
Archived information is permanently removed from the Strata CS database. Use
the Export command (see “Exporting the Call Log” on page 11-11) to create a file
containing Call Log information without removing the information from the
database.
Call Log information is written to a comma separated value (.CSV) text file that
can be read by most spreadsheet and database programs. The default path for this
file is
C:\Program Files\Strata CS Server\Archive\Calllog.csv
You can archive Call Log data in the following ways:
n Set up automatic archiving, which takes place at 1:00 a.m. every day.
n Automatically overwrite the Call Log after a number of days that you
specify.
n Perform a manual archive on an as-needed basis, in addition to daily
automatic archiving. You can do a manual archive whether or not
automatic archiving is turned on.
You do not need to stop the Strata CS Server or any other Strata CS components
to perform an archive. However, because archiving is database-intensive you may
want to perform it during off-peak hours so as not to affect normal system
operation.
To archive Call Log information
1. Choose
Tools > System Settings. The System Settings dialog box
opens.
2. Click the Call Log tab and specify how you want to perform archiving:
n Archive Call Log daily. If checked, the Call Log is archived
automatically at 1:00 a.m. every day. Calls are archived according to
the settings you make in the following fields. If unchecked, the Call
Log will continue to grow unless you manually archive it.
n Archive calls older than ___ days. Number of days a call remains
in the Call Log until it is archived.
n Archive filename. Location of the Call Log archive file on the Strata
CS Server. This file is in .CSV format and can be viewed with most
spreadsheet or database programs.
n Overwrite archive every ___ days. Number of days' worth of
automatically archived information that will be appended to the Call
Log archive file. At the end of that time, information in the file will
be deleted and the file will be reused.