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CHAPTER 12. SYSTEM PROMPTS 12-3
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
Controlling the prompt display
By default the System Prompts view displays all system prompts on the Strata CS
Server. Use the control on the toolbar if you want to display only the custom
prompts you have recorded or only the prompts for a single language.
Note:
To install additional language prompts, you must run the Strata CS Server
installation again and select the languages you want.
Managing system prompts ______________________________
This section explains the following aspects of managing system prompts:
n Playing system prompts
n Exporting system prompt text
n Importing system prompt text
n Exporting and importing system prompt audio files
n Changing the encoding format of system prompts
Playing system prompts
You can play system prompts to confirm that they contain the correct information.
System prompts play over the telephone or through your PC speakers. If you
choose to play a prompt over the telephone, your phone rings and the prompt
plays when you answer. See “Using the audio controls” on page 2-10 for more
information.
Comment How the prompt is used in Strata CS. Applies to
custom prompts and auto attendant prompts only,
blank for all other prompts.
Language The set of language prompts this system prompt
belongs to.
Column Description