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CHAPTER 9. HANDLING INBOUND CALLS 9-15
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
To schedule transfers or greetings:
1. Create a new auto attendant or edit an existing one. Click the Scheduled
Actions tab.
The following table shows the information that appears for each
scheduled action already defined for this auto attendant.
You can view the actions scheduled for each set of work hours you have
defined using the
Business hours drop-down list. Be sure to select the
appropriate set of
Business hours before adding or editing a scheduled
action. For more about business hours, see “Business Hours” on page
4-5.
Column Description
Enabled If checked, the action will be performed as
scheduled. If unchecked, the action is
temporarily disabled.
Description Time period during which the action will be
performed.
Action Action that will be performed.