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GLOSS-13
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
Flash Quickly pressing and releasing the flash hook (hang up) button on a telephone
handset cradle or pressing the flash button. Signals a PBX or Centrex system that special
instructions will follow, such as placing a call on hold or transferring a call to another
extension.
See also: Centrex (p. G-6), private branch exchange (PBX) (p. G-20)
Flash Hook The button in the telephone handset cradle that hangs up the phone and
releases the phone to make another call. The flash hook can also be used to send a flash
signal to a PBX or Centrex system. Some phones refer to this as the Link Button.
See also: Centrex (p. G-6), private branch exchange (PBX) (p. G-20)
G.711 The IP codec supported by Strata CS. It is supported by all H.323 gateways and
terminals, but uses high bandwidth. It runs at 64 kbs.
G.723.1 The IP codec supported by Strata CS. The best codec for use with Intimating
and other H.323 terminals, it runs at 5.3 kbs. or 6.3 kbs.
G.729A The IP codec supported by Strata CS. The best codec for Strata CS
Server-to-Strata CS Server connections, providing a good balance between sound quality
and bandwidth. It runs at 8.8 kbs.
Global Contact A contact record (name, address, and so forth) that is accessible to
all Clients on a Strata CS Server.
See also: personal contact (p. G-19)
GlobalCall Dialogic’s protocol-independent technology that allows an application to
connect to a variety of T1 and E1 networks using various protocols (such as ISDN or
DPNSS) without changing code.
See also: E-1 (p. G-11), Integrated Services Digital Network (ISDN) (p. G-15), T-1 (p.
G-24)
Grab-and-Hold While on a call, if a second call arrives, a Strata CS user can “grab”
the second call and put it on hold without interrupting the current call. While on hold, the
second caller hears a customizable grab-and-hold greeting and is then presented with the
option to continue to hold or leave a message. Using grab-and-hold, users can make sure
they never miss an important call.
See also: grab-and-hold greeting (p. G-13)
Grab-and-Hold Greeting Also called: hold greeting
A customizable message that a caller hears when grabbed and put on hold. For example, a
caller might hear, “I’m on the phone right now, but I know you’re there and your call is
very important to me.” After playing the grab-and-hold greeting, Strata CS always prompts,
“To leave a message, press 1, or stay on the line to continue holding.”
See also: grab-and-hold (p. G-13)