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CHAPTER 6. MANAGING USERS AND STATIONS 6-29
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
n Caller ID on call waiting. Strata CS delivers caller ID information while
the user is on another call, so the user can decide whether or not to accept
the incoming call.
When this option is used, the first call waiting beep is a different tone than
the second beep, that because the first beep is a special ADSI Alert Tone.
You can change the volume of the first beep by modifying the registry key
DXCH_ADSIALERT_AMPL. See “VoiceBoard channel settings” on
page A-20.
n Message waiting indicator. Strata CS notifies the user when a new voice
message is received by activating the message waiting indicator on the
user’s phone.
n Stutter tone. Strata CS alerts the user to the existence of unheard
messages via a stutter dial tone when the user picks up the phone.
Padding extensions sent as caller ID on internal calls
For internal calls, Strata CS passes the user's extension as caller ID. Some caller
ID displays cannot handle caller ID strings of less than 10 digits. On the Phone
tab, check
Pad extensions when sent as Caller ID to pad the short string so the
phones display extensions correctly. Choose a Padding position:
n Before extension. Pads before the extension with the padding character
you select, for example, *******186.
n After extension. Pads after the extension, for example, 186*******.
Setting the number of seconds to ring the phone
On the Phone tab, in Ring phone __ seconds, enter the number of seconds Strata
CS rings a user’s extension before continuing with the user’s routing list or
transferring to voice mail. This option can also be set in the Strata CS Client.
Note:
In North America, caller ID is transmitted after the second ring. You must
increase this setting for caller ID phones in North America so that there is enough
time for caller ID to be displayed and read. See “Number of rings before answering
a call” on page 4-3.
Sending DTMF digits to stations
Use this feature if you are integrating a third-party device with Strata CS, such as
a fax server or voice mail system. For more information, see “Extending Strata
CS with third-party devices” on page 14-4.