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CHAPTER 5. MANAGING TRUNKS AND SPANS 5-9
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
Because you can add trunks to the configuration before the physical lines are
added to your system, the number of trunks shown in the trunks view may not
reflect the actual number of trunks available for Strata CS’s use.
About digital and Internet spans
Strata CS represents digital and Internet trunks as a span of individual trunks,
corresponding to the number of available channels. For example, a Robbed Bit T1
trunk offers 24 channels, so when you add a Robbed Bit T1 trunk, 24 individual
trunks appear in the Trunks view. You can set some properties for an individual
trunk in a span, and other properties for the span as a whole.
n To set properties for an individual trunk, right-click the trunk, and then
choose
Open Trunk.
n To set properties for a span as a whole, right-click a trunk in the span, and
then choose Open Span.
When Strata CS dials out over a board, it reads the board configuration
information that was entered when the board was installed using the Dialogic
Configuration Manager (DCM). However, the Administrator does not read this
information when you add or configure a digital span that uses the board. When
you add a digital span, make sure that the span type matches the protocol type
specified using DCM.
You cannot change a span’s type after you add it. If you create a span of the wrong
type, delete the span and add a new one of the correct type.
Note:
After adding Internet trunks to a span, you must restart the computer. If the
trunks fail to appear, delete the span and add the span again.Then restart the
computer.
Span For digital spans, the number of the span to which
the trunk belongs.
Name Descriptive name assigned to the trunk.
Send calls to Auto attendant, operator, user, or IVR Plug-in that
receives inbound calls on this trunk.
Send faxes to User to whom inbound faxes on this trunk are
routed.
IP Address IP address of the trunk.
Span Description Optional information provided when the span was
added.
Column Description