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6-12 STRATA CS ADMINISTRATOR MANUAL
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
All stations must be assigned to a user, even phones that are not associated with
an individual in the workplace, such as a conference room phone. To represent
such phones, create dummy users called “Conference Room 1,” “Mail room,” and
so forth, and assign the stations to them.
Linking users and phones
In Strata CS, the computer—not the user—is linked to the telephone. Each Client
workstation has an assigned phone, which is usually be the phone closest to it. The
station ID of the phone is specified during the Client installation and is stored in
the computer’s Windows Registry.
It is important to understand the distinction between a user’s extension and station
ID:
n Extension. The number that callers dial to reach the user, not the number
they dial to reach the telephone on the user’s desk. Because users can set
up call forwarding or routing lists to route their calls elsewhere, a call to
a user’s extension might actually ring another phone in the office, their
home phone, a cell phone, and so on.
n Station ID. The station ID represents the physical telephone jack assigned
to the user. A station ID is never dialed. The number corresponds to the
MSI board interface that the phone is plugged into. To identify a phone’s
station ID, pick up the phone and dial
*0.