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12-2 STRATA CS ADMINISTRATOR MANUAL
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
About system prompts _________________________________
This chapter explains how to play and rerecord the system prompts used
throughout Strata CS.You can use the standard prompts included with the system
or record over them to create customized prompts.
The System Prompts view ______________________________
The System Prompts view in the Administrator allows you to listen to and change
the recordings used for standard system prompts and auto attendants. For
example, when you are setting up your Strata CS system, you typically go to this
view to change the default Greeting prompt so that it contains your company
name. Click the System Prompts button in the view bar to open the System
Prompts view, shown in the next figure.
Each system prompt appears as a row in the view. The information in the
following table is displayed for each system prompt.
Column Description
File name File name of the prompt.
Text Contents of the file in text form.
The text displayed here is accurate only if it is
updated each time the file is changed. If you are
unsure of the accuracy of the text, play the file to
confirm what it says.
Last modified Last time that the file was modified.