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11-2 STRATA CS ADMINISTRATOR MANUAL
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
About monitoring and backing up your Strata CS system_____
You can monitor your Strata CS system by using the following Strata CS features:
n Device Monitor. View current station and trunk status.
n Call Log. Review call history.
n Storage tab in the System Settings dialog box. Monitor available
space in the Strata CS database and keep track of how much space
individual users are using for voice messages and greetings.
n Windows Event Log. Monitor Server disk usage and system-wide event
logs.
n Administrative Maintenance Log. View system changes made by
administrators, such as new passwords, by
action or entity type. Provides
you with a higher level of security and fault recovery.
You can also use the Strata CS Call Center Reporter to run comprehensive reports
on queue, agent, caller, system, and billing activity. For more information, see the
Strata CS Call Center Administrator Guide.
You must perform the following backups on a regular basis:
n Online backup
n Offline backups
See “Backing up Strata CS” on page 11-11 for information about backing up and
restoring your Strata CS system.