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CHAPTER 11. MONITORING & BACKING UP 11-11
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
Exporting the Call Log
You can export system call records to a comma separated value (.CSV) file that
can be read by most spreadsheet and database programs. Exported Call Log
entries are not deleted from the Strata CS database, and the size of the Strata CS
database does not change after an export.
1. Choose
File > Import and Export. The Import and Export Wizard
opens.
2. Under
Select an import or export action, select Export Call Log and
click
Next.
3. In
Save exported file as, enter the filename and path for the exported
file or click Browse to specify a destination.
4. Under
Options, enter the Start date and End date.
5. Click
Finish to export the file. Depending on the size of your Call Log,
an export may take several minutes to complete.
Monitoring database and disk usage ______________________
Strata CS’s database stores your system configuration settings (information about
trunks, users, auto attendants, and so forth), the Call Log, and an index to voice
prompts, greetings, voice titles, and voice message files in a database. The voice
files themselves are stored separately on disk.
Tasks associated with monitoring database and disk space include:
n Allocating database space
n Allocating disk space
See “The Storage tab” on page 4-10 for information about how to perform these
tasks.
Backing up Strata CS___________________________________________
You must perform two kinds of backups on the Strata CS database on a regular
basis. Both the information stored in the Strata CS database, and the voice files
stored separately, are vital to the proper operation of Strata CS. It is critically
important to back up both the database and voice files regularly by creating the
following:
n Online backup. Creates a copy of the Strata CS database. This backup
protects against problems caused by database corruption. The Strata CS
Server registry settings are also saved.
n Offline backup. Copies the Strata CS database to another location. This
backup protects against disk crashes and other problems.