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7-4 STRATA CS ADMINISTRATOR MANUAL
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
To add members to the workgroup, select names from the list of Available
extensions
and click Add. Press CTRL to select multiple names from the list.
Use the up and down arrows next to the list of
Members to arrange the order of
the members. The order in which the names appear can be used in conjunction
with a Routing List and the sequence can be either “top down” or “round robin”
for calling within the workgroup. You can also use the
Remove button to delete
members from the list.
Using the Dialing tab
Use the Dialing tab to enter the workgroup’s Extension number and its DID
number (for external calls). All of the information on the Dialing tab is optional.
Assigning an extension
Assign an Extension number that callers can dial to reach the workgroup. For
more information about extension requirements and restrictions, see “Assigning
an extension” on page 6-10.
When no extension number is entered, the workgroup cannot be called by the auto
attendant or telephone commands, and users cannot use the Workgroup pickup
option (*99) to retrieve ringing calls within their workgroup. For more
information about extensions, see Strata CS Client User Guide.